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Partner Dashboard
1. About Daktela
10. Your Daktela
Bespoke Integration with Cloudya / Bespoke Intergration with iPECS CLOUD
2. Get Started
Daktela Sales Demo Kit
Get to Know Daktela
AI Helpdesk
Daktela Apps
Documents & Downloads
Partner Newsletter
Product Videos & Brochure
How to Sell Daktela
How to Train Daktela Users
Technical Training (DRO)
Certification branding
View Course Content
3. Sales Toolktit
How to place an order
Cheat Sheets
Cheat Sheets: Chatbot
Cheat Sheets: Emailbot
Cheat Sheets: Transcription & AI QA
Cheat Sheets: Voice bots – Direct
Cheat Sheets: Voice bots – Pragma
Price Book
How to register a Lead
Lead Qualification
Our Value Proposition
Product Comparison Guide
Sales Presentation
Sample Customer-Facing Roadmap
Trialling Additional Features
4. Technical / Support Resources
Change Requests
Incident Management
Service Catalogue / Levels of Support
Service Requests
Upgrade Processes
5. Project Management
Project Process Guides
Project Scope of Work
Project Statements of Work (SOW)
6. Service & Infrastructure Resources
Business continuity plan
Disasrter recovery plan
ISO Compliance
Security
7. Legal & Compliance
Conflict Resolution Policy
8. Marketing Hub
Canva Customisable Content
Customer Stories
Daktela Brand Collateral
Product Brochure
YouTube Channel
9. Need Help?
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Account Management: Cross-Sale
Account Management: Service management
Account Management: Up-Sale
Certification: Deal Registration & Pipeline management
Certification: Support & Collaboration Tools
Certification: Training & Certification Centre
Core: Daktela Apps
Core: Documents & Downloads
Core: Online AI Helpdesk
Core: Partner Newsletter
Guides: Customer Sales & Onboarding Journey
Guides: Order Process
Guides: Sales Process
Integration: E/LG – Description
Integration: NFON – Description
Legal: Conflict Resolution Policy
Legal: Contracts
Marketing: Canva Editable Videos
Marketing: Canva Social Media
Marketing: Case Studies
Marketing: Daktela Collateral
Marketing: Product Brochures
Marketing: YouTube Videos
Partner Onboarding: Next steps
Partner Onboarding: Partner program
Partner Onboarding: Value proposition
Project: Project Statement of Works
Sales Know-How
Sales Know-How: Call Scripts
Sales Know-How: Calls
Sales Know-How: Emails
Sales Know-How: Objection handling
Sales Know-How: OmniChannel / Integrations
Sales Know-How: Typical customer pain points
Sales Operations: Co-Branded Assets
Sales Operations: Content Library
Sales: Daktela Partner Brochure
Sales: Features Matrix
Sales: Presentations
Sales: Sample Lead Qualification Questions
Sales: Top 10 reasons to sell Daktela
SLA + Infra: Datacentres
SLA + Infra: HA
SLA + Infra: ISO
SLA + Infra: Security
Support: Change request
Support: Contact Us
Support: Documentation
Support: How to contact us
Support: Incidents
Support: Processes
Support: Service Catalogue
Support: Service request
Support: Upgrades
Training: Daktela Academy
Training: Daktela Demo Kits
Training: Daktela Remote Onboarding
Training: Get to know Daktela
Training: How to sell Daktela
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Account Management: Service management
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Last modified: 22 January 2025
