Daktela’s journey began in 2005 in Prague, Czech Republic, with a bold vision: to revolutionise how businesses manage customer communication. Founded by tech enthusiasts and innovators David Hajek and Richard Barr – who remain actively involved on our board today – the company launched its first international Czech-American VoIP service. This milestone marked the beginning of Daktela’s evolution into a key player in telecommunications.
From those early days, Daktela set itself apart through continuous development and innovation. What started as a call centre solution has grown into a sophisticated omnichannel customer care platform that integrates voice, email, chat, SMS, and social media channels, empowering businesses to deliver seamless customer experiences.
Find out more → The Story of Daktela and our Culture
Today, Daktela is a trusted partner for thousands of businesses across diverse industries, helping organisations worldwide transform both customer and employee experiences. Our commitment to in-house development ensures that every solution we offer is designed and optimised by our own dedicated team, maintaining the highest standards of quality and innovation.
Daktela was the first communications provider to integrate ChatGPT technology into its platform, underscoring our commitment to staying at the forefront of technological advancements. We continue to explore new ways to push boundaries and deliver value to our clients.
We believe in the power of collaboration to drive mutual success. Daktela’s partner programs are crafted to enable growth, expand networks, and unlock new revenue opportunities.
By partnering with us, you gain access to a world-class platform and a dedicated partner in transforming modern communication solutions.